Bespoke Spa
ASK ME ANYTHING
What Do You Want to Know?
WHEN CAN MY PET GET HIS/HER FIRST GROOMING?
We recommend starting as early as possible. The sooner you begin to expose your pet to the grooming process the better. It’s important they they get used to the feeling and sounds of grooming.
HOW LONG DOES GROOMING TAKE?
Depending on the breed and services selected grooming can take between 2-4 hours.
DO YOU OFFER EXPRESS GROOMING?
Express grooming services can be arranged on a case by case bases and must be agreed upon at time of scheduling.
WHAT VACCINATIONS DO YOU REQUIRE?
Puppies and kittens between 8 weeks and 4 months of age may receive services in the salon without vaccinations.
The city of New York requires proof of rabies vaccination, DAPP & Bordetella in the form of paperwork from your veterinarian.
Please note: all pets must be in good health prior to receiving any grooming services.
Email: Joshua@groomhousenyc.com
HOW DO I BOOK A GROOMING APPOINTMENT ONLINE?
Click “Appointment” and fill out the request form. Your appointment will be confirmed by email or text message. It’s so easy! Book now! It can take up to 1 week for a response. You will be scheduled for the next month.
DO I NEED TO BOOK AN APPOINTMENT IN ADVANCE?
We ONLY operate by appointment. We are currently booking 2-4 weeks in advance.
DO YOU KENNEL DRY DOGS?
No. We are 100% crate and kennel free. First we towel dry, followed by hand held high velocity dryer, lastly a fluff dryer. If you would like to discuss the best drying process for your cat or dog, please be sure to speak with a pet stylist when booking your dog grooming appointment.
CAN I STAY AND WATCH MY PET BEING GROOMED?
No, for the safety of our pets, we don't allow pet parents to stay during the grooming process.
Ask about our grooming lessons!
WILL MY PET BE SEDATED?
NEVER! We never sedate pets. If your dog or cat has been known to have a strong behavioral reaction to grooming or bathing, please advise us when making the appointment and when dropping off. If a pet is truly uncooperative or made uncomfortable by the process, we might end the session – but we will never sedate your pet.
CAN GROOMERS PROVIDE FLEA AND TICK TREATMENT FOR MY DOG?
The safety of your pet is very important to us. If we notice any fleas or ticks on your pet we will provide flea & tick solution. The cost of the flea & tick bath is an additional $20, automatically added to your bill at checkout. This is a requirement for the safety and well being of all of the pets in our care.
HOW CAN I PREPARE MY DOG FOR GROOMING?
Early exposure. Start grooming immediately, and continue regularly. We suggest every four (4) weeks.
-Play with your dogs ears. -Play with your dogs feet, stopping to tap each nail. -Gently hold your dog by his/her chin or beard hair.
HOW OFTEN SHOULD MY DOG BE GROOMED?
Most dogs living in New York City require professional grooming every four (4) weeks as a minimum. Every other week is our most popular option. Weekly spa days are available for the most luxurious of NYC pets.
WHAT IS YOUR EXPERIENCE?
I began professionally grooming Terriers in 2007; in 2009 I began grooming pet cats and dogs. I was the owner of Towne House Grooming & Pet Supplies until 2020.